Job Description
_*Now hiring*_ enthusiastic, hard-working individuals who are looking to gain experience in the hospitality field and learn about wine and craft beer. Must be over the age of 18 and available to work most weekends. *Ideal candidates will be over 21 years old and have availability through the end of October. *This position does have the potential to become a year-round position for the right individuals. Most workdays will be from 9am-5:30pm. Pooled tips are added to base pay rate. This position is responsible for providing genuine hospitality by greeting guests and serving them in a friendly and timely manner. The right candidate will exhibit knowledge about Wagner’s history and the beverages the guests are here to taste (training is provided).
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
*Wagner Vineyards* is the largest estate winery in the Finger Lakes, producing 30+ wines made from grapes we grow on our fifth-generation family farm. Wagner Vineyards reached its 45th Anniversary in 2024. Wagner Valley Brewery celebrated its 25th Anniversary in 2022 and makes regular and seasonal hand-crafted beers on site. Wagner Vineyards is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
*ESSENTIAL FUNCTIONS:*
*Retail Operations*
* Greets each guest as they arrive at the facility.
* Engages customers in relaxed conversation that allows them to connect to Wagner’s.
* Gives confident and enthusiastic tastings that showcase Wagner wines and beers while connecting with customers and conveying the Company’s history.
* Strives to finish each tasting with a completed sale.
* Uses POS system and sales register to complete customer transactions.
* Stocks wine, beer, and other items, as needed.
* Works in conjunction with other tasting room staff to complete daily checklists in order to maintain the cleanliness of the entire facility and outside grounds.
* Assists with processing and shipping of wine orders.
* Cleans and organizes shelves and displays.
* Ensures compliance with NYS Laws by checking ID’s and not serving guests who are intoxicated.
*Customer Service/Events*
* Works evening and special events as needed.
* Represents Wagner wines or beers at outside events, occasionally.
*ADDITIONAL RESPONSIBILITIES:*
* Assists in the expansion and management of the “Select Case Club” and the “Octagon Cellar Club.”
* Helps with new employee training, when requested.
* Conducts winery and brewery tours, as needed.
* Works bottling line, as needed.
*EDUCATION & EXPERIENCE:*
* Prior retail experience preferred.
* Must attend T.I.P.S. training upon hire
*KNOWLEDGE, SKILLS & ABILITIES:*
* Excellent customer service skills.
* Excellent verbal and written communication skills.
* Knowledge of winery and brewery products and services.
* Ability to work independently and with others.
*PHYSICAL DEMANDS AND WORK ENVIRONMENT:*
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
This position requires work on weekends, some holidays and overtime, as necessary.
This Company Describes Its Culture as:
* People-oriented -- supportive and fairness-focused
Work Includes
* Weekends
Pay frequency:
* Every week
Physical Requirements:
* Walking
* Standing
* Repetitive lifting
This Job Is:
* Open to applicants who do not have a high school diploma/GED
* A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
* A good job for someone just entering the workforce or returning to the workforce with limited experience and education
* A job for which all ages, including older job seekers, are encouraged to apply
* Open to applicants who do not have a college diploma
Work Remotely
* No
Job Types: Full-time, Part-time
Pay: $15.50 - $18.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid sick time
* Paid time off
* Vision insurance
Application Question(s):
* Will you have availability to work through October, 2025?
* Are you seeking full or part time work?
Ability to Commute:
* Lodi, NY 14860 (Required)
Work Location: In person
Job Tags
Hourly pay, Full time, Part time, Seasonal work, Local area, Immediate start, Remote work, Flexible hours, Weekend work, Afternoon shift,