Job Description

Job Description

Job Description

Jacksonville Orthopaedic Institute is looking for someone to work full-time as the Insurance Verification Specialist at the Baptist Beaches clinic.

The position is full-time with benefits including medical, dental, vision, life and disability insurance, and 401K retirement plan.

The Insurance Verification specialist preforms thorough and accurate insurance verifications.

Office Location: Baptist Beaches clinic, 1577 Roberts Dr. Jacksonville Beach, FL 32250

Schedule: Monday - Friday/40 hours/week

PRIMARY RESPONSIBILITIES:

Responsibilities include but are not limited to the following

Essential Duties and Responsibilities:

• Obtain and verify patient insurance benefits coverage by use of insurance websites or by reaching out to insurance carriers prior to patient appointment / procedure.
• Provide an explanation of potential financial obligations to the patient.
• Enter / update all patient and insurance information into EMR system accurately to ensure proper billing.
• Review system so verifications are accurate and completed prior to patient appointment.
• Review documentation obtained by Front Desk for scheduled, walk-in and emergency appointment patients.
• Provide daily updates to Manager on patient verification status.
• Ensure that verification updates are entered daily into practice management system.
• Communicate with other staff members about any patient concerns and/or issues related to verifications.
• Contact patients to go over insurance benefits and possible patient responsibility.
• Cross train, back up Front Desk
• Other duties as assigned.

Position Requirements

• Prior medical office experience.
• Minimum 3 years’ experience with insurance and referrals.
• Strong knowledge and understanding of Medicare, Managed Care, HMO/PPO plans and Authorization/Referral requirements.
• Excellent customer service and communication skills.
• Ability to multi-task and work efficiently in a fast paced environment.
• Knowledge of patient confidentiality standards.
• Computer Proficient.
• High school diploma or GED.

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